Your visit

Visiting The Alban Arena

Opening Times

Our Phone lines and in person box office are open 10:00am–2:00pm from Monday to Saturday.

You’re welcome to stop by in person, check out our brochures and pick up a ticket for your next show.

Email [email protected] if you have any booking queries.

Please note, we don’t have a cloakroom or bag storage facilities. 

We have a main bar, circle bar and Kiosk selling soft and alcoholic drinks and snacks pre and during the show.

By Car

Our nearest car park is the Civic Centre Car Park to the rear of The Alban Arena. The satnav postcode for the car-park is AL1 3JX.

For car parking, follow sign to Civic Centre Car Park, just off Bricket Road. Parking information and charges can be found on the St Albans Council website. Walk up Civic Close towards the city and the Arena will be on your right.

By Train

St Albans is approximately 20 minutes from Kings Cross St Pancras International station, and a 5 minute walk from the station. The station is situated on the City Thameslink and therefore has great links to Luton, Harpenden Bedford and even Brighton.

When leaving St Albans station, walk west down Victoria Street until the road meets Chequer St. Turn right along the main high street in St Albans, Civic Close will be on you right and the Arena in front of you.

Bookings Information

You can either book online 24/7, via our Box Office or in person

To book online please find the event you wish to attend and click on the ‘BOOK NOW’ button to begin.

You can book tickets in person Monday to Saturday 10am – 2pm and an hour before the show on performance days. On performance days we are open until 15 mins after the performance start time.

To book tickets over the phone you can call our box office on 01727 844488 Monday to Saturday 10am – 2pm. (Telephone bookings may be paid for via card at the time of booking; they will be held at the Box Office for your collection.

Terms and Conditions

We regret that tickets cannot be refunded or exchanged unless a performance is cancelled or rescheduled. Should this occur, we will ‘exchange’ tickets for another performance to the same value or give a credit note to redeem against a show in the future.

Tickets for sell-out shows may be accepted by the Box Office for resale on behalf of the customer but no responsibility is accepted nor sale guaranteed. Any tickets sold on will be given a credit note to redeem against a show in the future less 10% per ticket

Please note the booking fee and transaction fee are non-refundable under any circumstances; this includes the cancellation of a show. Please note credit is held for a maximum of 12 months.

Reservations may be made by telephone and tickets will be held for three days pending receipt of payment in person or via the phone. With all bookings taken by the Box Office staff the best seats will be allocated to you.

Adults booking to see a children’s show must be accompanied by a child. Children under 5 will not be admitted to any other show than family shows.

Tickets must be purchased for children over 18 months old, this is at the show producers’ discretion.

Children under the age of 14 must be accompanied by an adult to any show.

Your booking may incur a transaction fee of up to £3.50.

Certain performances offer party booking rates for 10 or more. Please enquire when booking or contact our Box Office Manager on [email protected]

Concessions: Where reduced price is indicated, groups normally included are: Senior Citizens, Children, Students, and Disabled persons. We reserve the right to introduce offers, which cannot be applied be applied to tickets already purchased. Reductions advertised are from the full standard price.

Some of the shows at the Alban Arena may have restricted views, these seats will be cheaper. If you are unsure of the seating or have any other questions please email [email protected].

Seating Plan

Access Information

There is wheelchair access throughout ground floor. We do not have automatic doors aside from the entrance. There is level access at the entrance of the Arena.

A limited number of wheelchair spaces are available in the Auditorium. Please email [email protected] if you require wheelchair accessible seats as these can’t be booked online.

Disabled toilets are situated on the ground floor by our Box Office and Kiosk bar. Please note we have no lift.

Please note that customers displaying blue badges may park on the double yellow lines adjacent to The Alban Arena for up to three hours.

As with all concessionary tickets, proof of status will need to be shown by accompanying carers. Exceptions to this may be made at the discretion of the management at the time of booking. Please contact the Box Office for more information.

There is a Changing places facility located next to the toilets by the Civic Centre Car Park. Pass can be collected from the Civic Centre during its opening hours. 

Hard of Hearing:

Download Williams AV Wavecast App.

  • Download the Williams AV Wavecast App.
  • Connect to the Wavecast Wifi network. (this will have no Internet Access)
  • Open the app and select what you want to listen to. 
  • Enjoy the show!

Once connected, the ticket holder must ensure their phone is connected to their aid and the aid is the selected audio output. The app will only work within the auditorium.

Certain performances are signed for the hard of hearing. For further information on these please contact the Box Office on 01727 844488. For information on our next relaxed, BSL signed and captioned performances please get in touch.

Using AccessAble you should be able to find access details for the venue and Alban Arena  guide.


Guide & Hearing Dogs

Your guide or hearing dog is welcome: please advise the Box Office at time of booking.


Accessible Brochures 

Available on request our brochures are available in both large print and audio formats. Please contact the Box Office for your copy.

If you wish to see the layout of our venue or to better accommodate yourself please click here.

Make the most of St Albans

St Albans is a beautiful city with a rich history including being the first major town on the old roman road for travellers heading north and known as the city of Verulamium.  

Today, the city is thriving with wonderful restaurants and eateries for pre-theatre dinning. Below are our favourites:

Aspava– Turkish Cuisine

Saint & Sinner – Vibrant Pub

Hire Us

Hold your event here

Situated in the historic city of St Albans, The Alban Arena offers an ideal location for exhibitions, concerts, conferences, receptions and performances. With 3 floors each with bar facilities, ample parking to the rear and central city location, the Arena already plays host to one of the biggest Beer Festivals in the country and numerous one day events ranging from Body building to Dance.

The Alban Arena has excellent transport links being approximately 20 minutes from Kings Cross St Pancras International station, and a 5 minute walk from the station.

For more information please contact us on [email protected] with your enquiry.

Technical Specifications

If you have any technical related queries please contact our technical team on 01727 861078 or email them at [email protected]

Contact us

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